- First check the user manual
- If you don't find the answer, post a question in the forum
- If that does not help, contact us at email@example.com
Debugging your simulations
As you work with Ashes it might happen that the simulation does not behave as you expected. In most cases, this is due to the model not being defined correctly and can be solved by modifying your input.
- If you are prompted with an error message, you can follow the steps described in the message or check the Error messages section
- You can also check whether another user has had similar issues on our user forum following this link:
https://www.simis.io/Q-and-A. If no one has, please post a question yourself giving as much info as you can about the error:
- What is the error? Why is what happened not what you expected?
- What steps did you take in Ashes before the error occurred?
- What is your use case? What type of results are you trying to obtain with Ashes?
- Do not hesitate to add screenshots to explain your issue.
If the problems lies in the Dll defining an External controller, you can see how to obtain debugging information in the Debugging the controller section.
If you encounter issues that cannot be solved following the steps previously mentioned, for example errors related to your computer, we can help you fix the problem. Contact us at firstname.lastname@example.org, explaining in details the steps you followed prior to the error occurring. Please attach the log files produced by Ashes to help us with the debugging. You can find the log files by following the instructions in the Debug log file section.
Note: generally, the fastest way to get your problems sorted with Ashes is
3.13.1 Crash report
126.96.36.199 Debug log file
188.8.131.52 Actions log file
184.108.40.206 Minidump file
220.127.116.11 Ashes project
3.13.2 Debugging the controller
3.13.3 Error messages
18.104.22.168 Displacement and load residual tolerances were not reached
22.214.171.124 The hub must be higher than half of the turbulent wind field height
126.96.36.199 Ill-conditioned or non-invertible system
188.8.131.52 Duplicated blades
184.108.40.206 One or more parts of the model have errors
220.127.116.11 A rotor moved outside of the boundary of the turbulent wind field
18.104.22.168 The turbulent wind file was not found
22.214.171.124 The spring had a displacement outside the range provided
126.96.36.199 The solver detected infinite numerical values
188.8.131.52 The analysis ran into a numerical problem
184.108.40.206 File import
220.127.116.11.1 Unrecognized keywords
18.104.22.168.2 All offsets have to be zero at the root
22.214.171.124.3 The blade name was not found in the database
126.96.36.199.4 Part name not found
188.8.131.52.5 Parameter not used in the context
184.108.40.206.6 Values in table must be strictly increasing
220.127.116.11.7 Not a valid tag parameter
18.104.22.168.8 A tag cannot have a tag that influences placed after it
22.214.171.124.9 The name of the imported support section must be equal to the name of the existing support section
126.96.36.199.10 File for parameter X could not be loaded
188.8.131.52.11 Number of RNAs in the imported file error
184.108.40.206 Python API errors
220.127.116.11.1 Python script maximum timeout exceeded
18.104.22.168.2 Could not find a Python executable
22.214.171.124.3 The Python script process exited with an error message